Terms of Service

Last updated: 1 January 2026

Acceptance of Terms

By accessing and using the services provided by RiftLantern d.o.o. ("we", "our", or "us"), including our website at riftlantern.world and our skincare consultation services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and RiftLantern.

2. Description of Services

RiftLantern provides advanced skincare treatment consultation and educational services, including:

• Skincare consultation sessions and personalised treatment guidance
• Educational content about advanced skincare treatments and technologies
• Online resources and information through our website
• Follow-up support and guidance as part of consultation packages

Our services are educational and consultative in nature. We do not provide medical treatments, diagnoses, or medical advice. Always consult with qualified healthcare professionals for medical concerns.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information during consultations
• Use our services only for lawful purposes and in accordance with these Terms
• Respect the privacy and confidentiality of other clients
• Not reproduce, distribute, or commercially exploit our proprietary content without permission
• Not attempt to gain unauthorised access to our systems or networks
• Comply with all applicable laws and regulations
• Pay all fees and charges associated with your use of our services

4. Appointments and Cancellations

For consultation services:

• Appointments must be booked in advance through our contact methods
• Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment
• Late cancellations or no-shows may result in charges equivalent to the consultation fee
• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances
• Consultation fees are due at the time of service unless other arrangements have been made

5. Payment Terms

Payment for our services is due as agreed upon booking. We accept various payment methods including cash, bank cards, and bank transfers. All fees are quoted in Euros and are inclusive of applicable taxes. Refunds may be provided at our discretion for services not yet rendered, subject to our cancellation policy.

Intellectual Property

All content, materials, and intellectual property provided through our services, including but not limited to text, graphics, logos, images, software, and educational materials, are owned by RiftLantern or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

6. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, RiftLantern shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We specifically disclaim:

• Any warranties regarding the accuracy, completeness, or reliability of information provided
• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Any guarantee of specific results from following our guidance or recommendations
• Responsibility for any adverse reactions or outcomes from skincare treatments or products

9. Indemnification

You agree to indemnify, defend, and hold harmless RiftLantern, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Zagreb, Croatia. If any provision of these Terms is found to be unenforceable, the remainder shall remain in full force and effect.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. You may terminate your relationship with us at any time by discontinuing use of our services. Upon termination, your right to use our services will cease immediately, though provisions relating to intellectual property, limitation of liability, and governing law shall survive termination.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you should discontinue use of our services.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and RiftLantern concerning your use of our services and supersede all prior agreements and understandings.

15. Contact Information

If you have questions about these Terms, please contact us at: